At Smartspace, we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or communications related to commercial leasing of office spaces in Delhi NCR.

By accessing or using our website or engaging with our services, you consent to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using our website or services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

This includes data that can identify you directly or indirectly, such as:

• Name, email address, phone number, and job title.

• Company name, business address, and professional details.

• Payment and transaction details (if applicable).

• Any other information you provide via contact forms, emails, or inquiries.

B. Non-Personal Information

This includes aggregated or anonymized data that does not identify you personally, such as:

• Browser type, device information, and IP address.

• Website usage data, including pages visited, time spent, and navigation patterns.

• Cookies and tracking technologies (see Section 4).

C. Information from Third Parties

We may receive information from business partners, brokers, or publicly available sources to enhance our services.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: Facilitating commercial leasing transactions, responding to inquiries, and managing client relationships.

• Communication: Sending updates, newsletters, marketing materials (with consent), and lease-related notifications.

• Website Improvement: Analyzing user behavior to enhance website functionality and user experience.

• Legal & Compliance: Meeting regulatory requirements, fraud prevention, and dispute resolution.

• Business Operations: Conducting market research, lead generation, and business analytics.

3. How We Share Your Information

We do not sell your personal information. However, we may disclose it in the following cases:

• Service Providers: Third-party vendors assisting in leasing, payment processing, IT services, or marketing (under confidentiality agreements).

• Legal Obligations: If required by law, court order, or government authorities.

• Business Transfers: In case of mergers, acquisitions, or asset sales, where client data may be transferred.

• With Consent: If you authorize us to share information with partners or brokers.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Enhance user experience (e.g., remembering preferences).

• Analyze traffic patterns via tools like Google Analytics.

• Deliver targeted ads (if applicable).

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on applicable laws (e.g., GDPR, CCPA), you may have the right to:

• Access, correct, or delete your personal data.

• Opt out of marketing communications.

• Restrict or object to data processing.

• Request data portability (where applicable).

To exercise these rights, contact us at info@smartspace.co.in. We will respond within 30 days unless legal exceptions apply.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect children’s data. If such information is inadvertently obtained, we will delete it promptly.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised Effective Date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

Smartspace Associates LLP
805, Padma Tower 2, Rajendra Place, New Delhi, 110008
Delhi, India
Email: info@smartspace.co.in
Phone: +91 9711883170

Thank you for trusting Smartspace Associates LLP with your commercial leasing needs.